BSO observe the highest principles of ethics, equity, integrity, professional conduct and fair practice in dealing with others and conduct their business in a manner designed to enhance the operation, image and reputation of the recruitment industry.

Ethical conduct is not simply compliance with legal requirements but extends to honesty, respect for and equitable treatment of others, integrity and social responsibility. It is conduct that holds up to disclosure and to public scrutiny. BSO will act towards other members and non-members, candidates, employers and others at all times in good faith.

• BSO complies with all relevant legislation, statutory and non-statutory requirements and official guidance and any future amendments to such requirements during the course of providing their services to others.

• BSO act honestly in all dealings with job seekers, employers, members, non-members and others.
• In the course of representing a job seeker or employer, BSO shall not knowingly make a false or inaccurate statement, fail to disclose a material fact, or make a representation as to future matters without having reasonable grounds for making it.
• BSO adhere to principles of truth in advertising and will only advertise positions, through any medium, for which they have documented permission to recruit.
• All fees, charges and services provided must be explicitly and fully disclosed to clients prior to the acceptance of an assignment, or prior to any work being undertaken for an employer.

• BSO will not undertake actions that may unfairly or unlawfully jeopardise a job seeker’s employment.
• BSO will not undertake actions that may unfairly or unlawfully interfere in work relationships established by others.
• BSO will not attempt unfairly or unlawfully to prevent a job seeker from seeking work from other sources.
• BSO will in their dealings, with all other REC members and non-members, treat them with respect and aim to work in a fair and open competitive environment.

• BSO adhere to the spirit of all applicable human rights, employment laws and regulations and will treat job seekers, employers and others without prejudice or unjustified discrimination. BSO do not act on an instruction from an employer that is discriminatory and should, wherever possible, provide guidance in respect of good diversity practice.
• BSO will treat all job seekers and employers with dignity and respect and aim to provide equity of employment opportunities based on objective business related criteria.

• BSO will act diligently in assessing risks to job seekers and employers and will not knowingly put at risk candidates, employers or others.
• BSO will inform job seekers whenever they have reason to believe that an engagement may cause a risk to health and safety.

• BSO will work diligently to develop and maintain a satisfactory level of relevant and current professional knowledge.
• BSO will ensure that their staffs are adequately trained and skilled to undertake their responsibilities in recruitment practice.

• BSO supply job seekers with full details of the work, conditions of employment, nature of the work to be undertaken, rates of pay, method and frequency of payment, and pay arrangements in accordance with requirements of current legislation.
• BSO will ensure that any variation to the engagement can only occur with prior notification and agreement of the worker.

• BSO will pay promptly and accurately any wages and benefits due in accordance with any agreed terms and legal requirements.
• BSO does not penalise temporary/contract workers, for example for having been late or failed to attend part or all of an assignment, by making deductions from pay due for time that they have actually worked.

• BSO supplies all off boarder job seekers with the same level of information as set out and implied in Principle 7. In addition, information provided should include details of the likely cost of living in the area the prospective hirer is situated, the likely length of the job in question and the state of the employment market in the field they are being recruited into. All information is provided at no cost to the job seeker.
• BSO ensure that in relation to off shore recruitment they abide by all relevant legislation and Home Office guidelines and provide all relevant and applicable information to job seekers, employers and others.
• BSO observe the highest principles of social responsibility,responsibility, integrity, professionalism, equity and fair practice in their dealings with all off shore work seekers.

• BSO observe the highest principles of integrity, professionalism, equity and fair practice to maintain the confidentiality and privacy of candidate and employer information and respect the confidentiality of records in accordance with the law and good business practice.
• BSO ensure that permission has been obtained and documented before disclosing, displaying, submitting or seeking confidential or personal information.